How long does Swiggy integration setup take?
Most restaurants are connected within 24 hours. Our team handles Swiggy Partner credentials, menu sync, station routing and printer setup on a single onboarding call over WhatsApp.
SSwiggy · India · 100M+ users
Stop checking the Swiggy tablet.
See orders in your POS.
Every Swiggy order lands in the same POS queue as your dine-in and other aggregators. KOT prints to the right kitchen station. Status pushes back to Swiggy automatically. One screen, one queue, zero double entry.
Live across IndiaAuto status push-backMenu sync from POSGST-compliant
100M+
Swiggy users in India
540+
Indian cities Swiggy serves
+45%
Reduction in order-entry errors
< 5s
Latency from Swiggy order to KOT print
How Swiggy flows through Online eMenu
Four steps from Swiggy order to KOT in your kitchen.
From the moment a customer hits order in the Swiggy app, the order flows through your POS, kitchen and back — no manual entry, no missed orders, no tablet jockeying.
1
Customer orders
Customer places order in the Swiggy app. Swiggy's API instantly forwards the order to Online eMenu.
2
POS queue
Order appears in your POS queue with a Swiggy brand pill, alongside dine-in and Zomato orders.
3
KOT to station
Items route to the right kitchen station based on your printer routing rules.
4
Status push-back
Mark ready in KDS. Online eMenu pushes the status back to Swiggy — customer sees real-time updates.
Swiggy integration features
Eight things that make Swiggy stop being painful.
Auto order ingestion
Swiggy orders appear in your POS within 5 seconds. No manual entry, no Swiggy tablet.
Per-station KOT routing
Curry to tandoor station. Snacks to fryer. Drinks to bar. Configure rules per item or category.
Status push-back
Mark ready — Swiggy customer sees "food prepared" instantly. Rider gets pickup signal.
Menu sync from POS
Edit menu once in Online eMenu. Changes sync to Swiggy automatically — prices, availability, photos.
GST-compliant
India GST auto-calculated, GSTIN-stamped on every Swiggy order receipt. State-wise CGST/SGST/IGST split.
Per-channel reporting
Track Swiggy AOV, top items, refund rate, repeat-customer % separately from dine-in and Zomato.
86 stock auto-update
Out of butter chicken? Mark it 86 — Swiggy hides the item within seconds. No customer disappointment.
Multi-outlet ready
Each Swiggy outlet ID maps to a specific outlet in Online eMenu. Multi-branch chains and cloud kitchens supported.
Swiggy integration FAQ
Questions restaurants ask before connecting Swiggy.
Will Online eMenu replace the Swiggy Restaurant Partner app?
Yes. Once integrated, you stop using the Swiggy tablet/app entirely. Orders appear in your POS queue, KOTs print to the right stations, status updates push back automatically.
Can I run Swiggy alongside Zomato and Porter?
Yes. All three (plus Magicpin, Dunzo, EatSure, Thrive) flow into the same POS queue. Each order is tagged with its aggregator brand pill. One queue, every channel.
How does menu sync work?
Edit your menu in Online eMenu once. The change syncs to Swiggy within seconds. No manual updating in two places.
Does this work for cloud kitchens running multiple brands?
Yes. Multi-brand cloud kitchens map each Swiggy outlet ID to a specific brand in Online eMenu. Per-brand P&L, shared kitchen, separate Swiggy accounts.
What about refunds and cancellations?
Swiggy refunds and cancellations sync back to Online eMenu automatically — your reports stay accurate. Refund-rate-by-channel is a standard report in the dashboard.
Ready to connect Swiggy
Pipe Swiggy straight to your kitchen.
Live in 48 hours.
14-day free trial — no credit card. Our team handles Swiggy linking, menu sync, KOT routing and printer setup. You keep running your restaurant.