The restaurant POS built for Europe — one licence, six countries
MTD in the United Kingdom. KassenSichV TSE in Germany. NF525 in France. VeriFactu and TicketBAI in Spain. Corrispettivi telematici in Italy. BTW in the Netherlands. GDPR everywhere. Deliveroo, Uber Eats, Just Eat, Glovo and Wolt in one queue. €8 per month per site, live in 48 hours across the continent.
The fragmented reality of European restaurant SaaS
A single European market is a legal fiction on a restaurant P&L. A UK operator says EPOS; a French operator says caisse enregistreuse; a German operator says Kassensystem; a Spanish operator says TPV. Twenty-seven member states each maintain their own VAT code — reduced restaurant rates range from 7% in Germany on staple food to 25% in Sweden on sit-down service — and each has its own receipt-integrity mandate, each with a different regulator, a different acronym and a different implementation deadline.
The operator who serves a lunch crowd in Berlin, a dinner crowd in Paris and a Sunday brunch crowd in Barcelona is expected to produce a KassenSichV-signed Bon in one till, an NF525-attested ticket in the next and a VeriFactu-hashed factura simplificada in the third. Ninety percent of vendors in the market either specialise in one country (Tiller in France, Zonal in the UK, Lightkitchen in Germany) or run an English-first stack that badly localises the rest. A single licence that spans the continent, with the local rulebook loaded per outlet, is rare.
Online eMenu was built for that reality. It is a cloud restaurant POS software licensed as one €8-per-month subscription per outlet, delivered by INWIZARDS SOFTWARE TECHNOLOGIES L.L.C from Dubai, and used by more than five thousand independent venues across India, the GCC and Europe. Below is the country-by-country compliance matrix a European operator should compare before signing anything — plus how the platform handles aggregators, payments, GDPR and multi-country chains.
One licence, six national rulebooks, zero add-ons
Each country card lists the receipt-integrity mandate, the current VAT rates for hospitality, and what the till actually has to do to satisfy the regulator. Every rule below is on by default when you set the outlet country at activation.
- HMRC Making Tax Digital (MTD) — digital VAT records, box 1-9 quarterly return, six-year audit trail
- Employment (Allocation of Tips) Act 2023 — 100% pass-through, written policy on file
- Natasha's Law — 14 allergen labels on PPDS at the till
- Eat-in vs takeaway VAT split, Flat Rate Scheme supported
- KassenSichV — certified Technical Security Device (TSE) signs every transaction
- GoBD — tamper-proof receipt archiving, DSFinV-K export for tax audits
- Bonpflicht — obligatory receipt issued on every sale
- 19% eat-in vs 7% takeaway split calculated automatically
- NF525 — inalterability, security, conservation and archiving (I-S-C-A) mandatory since 1 January 2018
- Editor's attestation issued to every French customer on activation
- Ticket de caisse digital — printed receipts opt-in only since 2023
- Sur-place 10% vs à emporter 5.5% TVA split handled at the till
- VeriFactu — sales records signed and reported to Agencia Tributaria (AEAT)
- TicketBAI — Basque Country e-invoicing (Bizkaia, Gipuzkoa, Álava)
- Factura simplificada with mandatory QR verification code
- Recargo de equivalencia handled for small-retailer supplier flows
- Corrispettivi telematici — every sale transmitted to Agenzia delle Entrate
- Documento commerciale replaces the old scontrino fiscale
- Lotteria degli scontrini — optional customer lottery code on every receipt
- Fattura elettronica via SdI for B2B invoices with codice destinatario
- Peppol e-invoicing rolling out for B2B and B2G restaurant supply
- KOR small-business scheme handled for turnover under €20,000
- iDEAL checkout native for QR-menu and WhatsApp orders
- 9% food vs 21% alcohol BTW split calculated per line item
Deliveroo, Uber Eats, Just Eat, Glovo, Wolt — one queue
Five aggregators, five tablets and five commission rates is the default multi-country European setup. Online eMenu collapses all five into your existing till queue and reports the commission math where you can act on it.
Delivery in Europe is a five-brand market where the mix changes at every border. Deliveroo is strong in the UK, France, Italy, Spain, Belgium and the Netherlands. Uber Eats is present in every major market with a base commission of around 30% plus optional boost fees. Just Eat and its parent Takeaway.com dominate the Netherlands, Germany, Belgium and the UK's independent chippy segment. Glovo owns Spain, Italy and Portugal. Wolt takes the Nordics, Belgium and the growing German independent scene.
Online eMenu ingests webhooks from all five and drops each order into the same queue as your walk-in tables, WhatsApp orders and QR menu orders. One kitchen display, one prep clock, one nightly Z-read, one commission report per aggregator. When you 86 the daily special, the item flips off on Deliveroo, Uber Eats, Just Eat, Glovo and Wolt within seconds — no more refund calls at 21:30 because one platform still had it live.
European aggregator commission — published rates 2025-2026
| Aggregator | Countries | Commission range | Take on €20 order |
|---|---|---|---|
| Deliveroo | UK, FR, IT, ES, BE, NL | 25% – 35% | €13.00 – €15.00 |
| Uber Eats | All major EU markets | 30% + boost 5-15% | €11.00 – €14.00 |
| Just Eat / Takeaway.com | All major EU markets | 14% – 30% | €14.00 – €17.20 |
| Glovo | ES, IT, PT | 25% – 30% | €14.00 – €15.00 |
| Wolt | Nordics, BE, DE | 20% – 30% | €14.00 – €16.00 |
| Direct order via QR / WhatsApp | All 6 EU markets | 0% + card processing (~1.5%) | €19.70 |
Published rates 2025-2026. Actual take-home varies by plan tier, boost spend, delivery model and acquirer.
The bottom row is the entire argument for owning your own order channel. A direct order through your QR menu at the table or through the WhatsApp bot keeps roughly €5-€6 more on a €20 order than a Deliveroo or Uber Eats order does. Online eMenu ships direct-order channels as part of the standard €8/month plan, and the commission column on the weekly report is what tells you which channels to promote.
Payments across Europe — SEPA, Klarna, iDEAL, Bancontact, Bizum
A European restaurant POS that only speaks Visa and Mastercard is missing the specific method that most locals actually reach for. Dutch diners want iDEAL. Belgians want Bancontact. Spaniards want Bizum. Germans still expect SOFORT and Girocard. And Klarna's buy-now-pay-later is now a standard checkout choice on delivery baskets in the Nordics and Germany.
Online eMenu runs on Stripe EU as the primary processor — Visa, Mastercard, Amex, Apple Pay and Google Pay work in every country from the first tap — with SEPA Direct Debit for recurring subscriptions and corporate accounts. Local rails plug in per outlet: iDEAL for the Amsterdam site, Bancontact for the Brussels site, Bizum for the Barcelona site, SOFORT and Klarna for the Berlin site. Card-present terminals from Adyen, SumUp, Worldpay, Barclaycard, Stripe Terminal and Square are all supported — the platform is acquirer-agnostic so you keep your existing merchant deal.
Multi-currency is native. Sales report in the outlet's local currency (GBP for the UK site, EUR for the eurozone sites, CHF for Swiss operators, SEK/DKK/NOK for the Nordics) and consolidate into a single head-office currency at close, using the day's ECB reference rate.
GDPR — EU data residency, retention, right-to-erasure automation
Since May 2018, any restaurant that stores customer names, phone numbers, email addresses or delivery notes is a data controller under the General Data Protection Regulation. That includes almost every restaurant running a loyalty programme, an online-ordering database, a table-booking system or a WhatsApp inbox. Online eMenu carries the operational load so the operator does not have to.
Data residency: customer data for European outlets lives in EU AWS and Azure regions (Frankfurt, Dublin, Paris) — never crosses the Atlantic, never transits a non-adequate country. Retention is configurable per data class at 30, 90, 180 or 365 days; PII older than the window purges automatically. Right to erasure requests are one-click: a customer's records vacate within 30 days of the request, and an audit log of the deletion is kept for the mandatory period.
A signed Data Processing Agreement (DPA) under GDPR Article 28 is issued to every European customer on activation, listing the sub-processors, transfer safeguards and technical measures. The infrastructure carries ISO 27001 controls end-to-end, and the standard receipt does not print customer PII beyond the transaction reference — a small default that quietly reduces exposure on printed paper trails.
One dashboard, six countries, six tax regimes — the multi-country chain use case
This is where the platform wins outright. Consider a Dubai-headquartered restaurant group with outlets in London, Berlin, Barcelona, Paris, Milan and Amsterdam. On any other POS, that means six vendor contracts, six invoices, six tax integrations and six data-residency conversations. On Online eMenu, it is one licence, one head-office login, and one nightly digest.
Head office sees every outlet's revenue in its local currency (GBP for London, EUR for the eurozone sites, plus CHF, SEK, DKK or NOK where relevant) and a rolled-up figure in the reporting currency of the parent company. Each outlet quietly applies its own country's rules: MTD digital VAT records at the London site, KassenSichV TSE signatures at the Berlin site, NF525 attestation at the Paris site, VeriFactu submission at the Barcelona site, Corrispettivi telematici transmission at the Milan site, BTW split at the Amsterdam site.
Menus and pricing propagate from head office and translate into the local language and currency at each outlet, with local aggregator commissions netted per site. Staff scheduling, recipe costing and loyalty balances are shared across the group. The head-office team gets one exception dashboard: only the outlets that need attention — an overdue KassenSichV cert renewal, a Deliveroo Berlin outage, a stock-out on the London prep list — bubble up to the top. See the Europe overview and the unified CRM for how the same architecture handles guests across country lines.
€8/month vs Lightspeed, Zettle, TouchBistro, Tiller, SumUp POS
The European restaurant POS market has five systems that a serious independent will end up shortlisting: Lightspeed Restaurant (Amsterdam-native, expensive), Zettle (Square-owned, cheap but light on restaurant features), TouchBistro (Canada-headquartered, US-first), Tiller (France-native, French-only), and SumUp POS Pro (UK and DE, basic). All are competent inside their home market. Very few of them run the whole continent on one licence at a sensible monthly rate. The comparison sticks to the six-country compliance stack, native aggregators, GDPR posture, direct-order channels and starting price. Vendor specs change — check the vendor site for the current position.
| Capability | Online eMenu | Lightspeed | Zettle | TouchBistro | Tiller | SumUp POS |
|---|---|---|---|---|---|---|
| UK MTD VAT | Yes | Yes | Basic | Add-on | No | Yes |
| DE KassenSichV TSE | Yes | Yes | No | No | No | Add-on |
| FR NF525 attestation | Yes | Yes | No | No | Yes | No |
| ES VeriFactu / TicketBAI | Yes | Partial | No | No | No | No |
| IT Corrispettivi telematici | Yes | Yes | No | No | No | No |
| Deliveroo native | Yes | Yes | No | Add-on | Add-on | No |
| Uber Eats native | Yes | Yes | No | Yes | Add-on | No |
| Just Eat / Takeaway.com | Yes | Yes | No | Partner | Add-on | No |
| Glovo + Wolt | Yes | Partial | No | No | No | No |
| WhatsApp direct ordering | Yes | No | No | No | No | No |
| GDPR EU-only residency | Yes | Yes | Yes | Partial | Yes | Yes |
| Multi-country one licence | Yes | Yes | Limited | No | FR only | UK/DE |
| Per-terminal fee | None | Per terminal | Per terminal | Per terminal | Per terminal | Per terminal |
| Starting price | €8/mo | €69+/mo | €29+/mo | €69+/mo | €59+/mo | €59+/mo |
| Contract | Monthly, no lock-in | 12-24 mo | Monthly | 12 mo | 12-24 mo | Monthly |
The right question is not "which is the cheapest European till?" — it is "which European till gives me MTD, KassenSichV, NF525, VeriFactu, Corrispettivi and BTW compliance, all five delivery aggregators, GDPR EU-only residency and direct-order channels on one licence, at one monthly rate, with no per-terminal fee and no multi-year lock-in?" On that question, we think the €8/month row is the honest starting point.
A 6-step decision framework for European operators
The six questions that should decide your POS pick this year. Take the shortlist you already have, score each vendor against these, and buy the one that clears all six without a "but".
Does one licence cover every country you actually operate in?
If your outlets span the UK, Germany, France, Spain, Italy or the Netherlands, one contract with one monthly price should cover all of them — with local tax rules applied per outlet. Vendors that price per country, or that only support two of the six on their standard plan, add contracting overhead that scales with every new opening. Ask for a written quote that names every outlet's country explicitly.
Can it prove receipt-integrity compliance in every country you operate in?
The stakes: KassenSichV is a fineable offence in Germany. NF525 attestations are legally required in France. VeriFactu is rolling out across Spain with a hard AEAT submission deadline. Corrispettivi telematici transmission failures land on the operator, not the vendor. Ask for a live demo of the certification stack per country — not a marketing claim of "EU compliant".
Are all five aggregators native, or is one a paid add-on?
Europe is a five-aggregator market: Deliveroo, Uber Eats, Just Eat / Takeaway.com, Glovo, Wolt. If a vendor treats one as a "partner integration" or a paid add-on, you will still be running an extra tablet on the pass and paying a second monthly line item. Insist on all five, and ask for a live weekly commission report from a real customer — commission by aggregator, split by boost fee, per outlet.
Where does the customer data physically sit, and how fast is a right-to-erasure request?
Under GDPR, customer data for EU citizens should sit in an EU region unless a valid transfer mechanism is in place. Ask the vendor to name the specific AWS or Azure region (Frankfurt, Dublin, Paris) — not "the EU" as a marketing line. Ask for the standard right-to-erasure SLA in days; anything over 30 days is out of policy. Ask for the DPA under Article 28 in writing before you sign.
Is the price €8, €25 or €69 — and what does per-terminal, per-order, per-country add?
Headline prices in this market range from €8 to €250 per month per site, but the killers are per-terminal fees, per-order fees on delivery orders, per-aggregator connection fees, and per-country contract additions. Ask for a written quote at your real volume: three terminals, one KDS, 500 delivery orders a week, all five aggregators, all six countries you operate in. That number — not the headline — is your actual cost.
How long is the contract, and what happens on day 31 if the fit is wrong?
Lightspeed and TouchBistro typically want 12 to 24 months. Tiller can be 12 to 24. SumUp POS runs monthly. Online eMenu is monthly, no lock-in. A two-year contract on a system you outgrow in ten months is a five-figure mistake — always model the exit cost before you sign the entry cost. And ask what happens to your data on the day of cancellation: full CSV export or vendor-hostage.
Country deep-dives
The UK deep-dive is live. Germany, France, Spain, Italy and Netherlands pages are shipping through 2026 in the order below.
What's included in the €8/month standard plan
One subscription per outlet. Every module below is on from day one. No per-terminal fee, no per-order fee, no per-aggregator connection fee, no per-country add-on.
- Unlimited tills, KDS and handhelds per outlet
- MTD, KassenSichV, NF525, VeriFactu, Corrispettivi, BTW — pick country
- Deliveroo, Uber Eats, Just Eat / Takeaway.com native
- Glovo + Wolt native integration where available
- QR menu ordering for dine-in and takeaway
- WhatsApp direct ordering and receipt delivery
- Multi-language menus — EN, FR, DE, ES, IT, NL, PT
- Multi-currency HQ — GBP, EUR, CHF, SEK, DKK, NOK
- GDPR-native — EU data residency, 30-day PII retention, erasure automation
- Data Processing Agreement (DPA) issued on activation
- Stripe EU, Adyen, SumUp, Worldpay and other EU acquirers
- iDEAL, Bancontact, Bizum, SOFORT, Klarna, SEPA local rails
- Recipe costing, stock and par-level alerts
- Xero, QuickBooks, Sage, DATEV daily journal sync
- Loyalty and CRM with email and SMS campaigns
- Support in English, French, German, Spanish via WhatsApp and email
Two products. One European price.
€8 per month for the cloud Ordering Suite. €140 per year for the optional Windows Desktop POS. No per-transaction fees, no per-terminal fees, no lock-in.
Ordering Suite · Europe
- Unlimited tills, KDS and handhelds per outlet
- MTD, KassenSichV, NF525, VeriFactu, Corrispettivi, BTW
- Deliveroo, Uber Eats, Just Eat, Glovo, Wolt native
- WhatsApp + QR menu direct ordering (0% aggregator fee)
- Multi-language menus, multi-currency HQ
- GDPR EU-region · DPA on activation
- Xero, QuickBooks, Sage, DATEV journal sync
Desktop POS · Europe
- Full on-premise Windows till
- Billing, KOT, multi-printer routing, table plan
- Inventory, recipe costing, GST / VAT ready
- KassenSichV TSE compatible (Germany)
- NF525 attestation compatible (France)
- Offline operation — sync on reconnect
- Optional add-on to the €8/month Ordering Suite
No card required. No setup fee. Live in 48 hours. Multi-site chain pricing on contact.
Frequently asked questions
What is a restaurant POS system in the European context? +
A restaurant POS (point-of-sale) system in Europe is the software that runs orders, kitchen tickets, table plans, receipts and tax reports on any tablet, till or laptop. UK operators tend to call it EPOS, French operators call it caisse enregistreuse and Germans call it Kassensystem. A modern EU POS also has to satisfy each member state's specific tax and receipt rules — MTD in the UK, KassenSichV TSE in Germany, NF525 in France, VeriFactu in Spain, Corrispettivi telematici in Italy and BTW in the Netherlands — and store customer data under GDPR.
Does Online eMenu support HMRC Making Tax Digital and German KassenSichV on one licence? +
Yes. The same €8/month licence flips into UK mode with MTD VAT digital records for HMRC, or into German mode with KassenSichV Technical Security Device (TSE) signatures and GoBD-compliant receipt archiving. You pick the country at setup and per outlet. A chain running the UK, Germany and Spain on the same subscription gets each outlet's local receipt format, VAT rates and audit trail automatically.
Is Online eMenu compliant with French NF525 for restaurant tills? +
Yes. Since 1 January 2018, French POS software used by VAT-liable operators must be NF525 certified or covered by an equivalent editor's attestation to guarantee inalterability, security, conservation and archiving of records. Online eMenu ships with the four-property compliance stack (I-S-C-A) and issues an editor's attestation to every French customer on activation.
How does the POS handle Spanish VeriFactu and Italian Corrispettivi telematici? +
Spain: Online eMenu signs each ticket under the VeriFactu / TicketBAI e-invoicing rules and submits records to the Agencia Tributaria as the phased mandate rolls out across the country. Italy: every receipt is transmitted electronically to the Agenzia delle Entrate as a corrispettivo telematico, replacing the old scontrino fiscale. Both are on by default when you set the outlet country to ES or IT.
Which food-delivery aggregators does the POS integrate with in Europe? +
Deliveroo (UK, France, Italy, Spain, Belgium, Netherlands), Uber Eats (all major EU markets), Just Eat and Takeaway.com (all major EU markets), Glovo (Spain, Italy, Portugal) and Wolt (Nordics, Belgium, Germany) drop into the same order queue as your walk-in tables, WhatsApp orders and QR menu orders. One kitchen display, one nightly Z-read, one commission report per aggregator.
Which European payment methods and card providers are supported? +
Stripe EU handles Visa, Mastercard, Amex, Apple Pay and Google Pay across the whole continent. SEPA Direct Debit covers recurring subscriptions and corporate accounts. Local rails include Klarna, iDEAL (Netherlands), Bancontact (Belgium), SOFORT (Germany) and Bizum (Spain). Card-present terminals from Adyen, SumUp, Worldpay, Barclaycard, Stripe Terminal and Square all work — the POS is acquirer agnostic.
Is Online eMenu GDPR compliant and where is customer data stored? +
Yes. Customer data for European outlets is stored in EU AWS and Azure regions (Frankfurt, Dublin, Paris). Retention is configurable at 30, 90, 180 or 365 days per data class. Right-to-erasure requests are automated: a customer's records purge within 30 days of the request, with an audit log kept for the mandatory period. A signed Data Processing Agreement (DPA) is provided on activation and covers the six ISO 27001 controls the GDPR Article 28 checklist tests for.
Does the POS support multi-language menus for tourist-heavy European venues? +
Yes. Menus display simultaneously in English, French, German, Spanish, Italian, Dutch, Portuguese and more — the guest picks the language on the QR menu; the till and KDS stay in the staff's chosen language. A Barcelona restaurant serving French tourists in July shows menu items in Spanish, Catalan, French, English and German on the same QR code, without duplicating the menu.
Can Online eMenu run a chain with outlets in multiple European countries? +
Yes. This is the strongest use case for the platform. One head-office login shows every outlet in one dashboard, with revenue reported in the outlet's local currency and consolidated into GBP, EUR or CHF at head office. Each outlet runs its local tax rules (MTD for the UK site, KassenSichV for the German site, VeriFactu for the Spanish site) automatically, on the same licence.
How much does European restaurant POS software cost with Online eMenu? +
The Ordering Suite is €8 per month per site, all-in, with no per-transaction fees. The optional Windows Desktop POS is roughly €140 per year per site for operators who need on-premise billing. Comparable EU-established competitors start much higher: Lightspeed Restaurant from around €69 per month, TouchBistro from around €69 per month, Tiller from around €59 per month, and SumUp POS Pro from €59 per month. Payment processing costs sit with your acquirer. See the full pricing page for multi-site quotes.
Run your European restaurants
from one €8/month licence.
14-day free trial. No card required. Live in 48 hours. MTD, KassenSichV, NF525, VeriFactu, Corrispettivi and BTW on one subscription. Deliveroo, Uber Eats, Just Eat, Glovo and Wolt in the same queue as your walk-ins. GDPR EU-region by default.